Production Market & Our Service

Production Market

We have customers from both domestic market and oversea market. Our sales managers can speak fluent English for good communication. Our main sales market:

North America
60.00%
Europe
40.00%

Serving customers in 50+ countries worldwide

Our Service

We fully recognize that the sale of a product marks merely the beginning of our service. Muke Technology implements a "Hand-in-Hand" comprehensive after-sales support system:

  • Global Warranty: We have established a network of overseas service centers capable of rapid response, providing both remote technical support and on-site maintenance.
  • Professional Training: We offer in-depth training to our global distributors and institutional clients covering product installation, operation, and recommendations for health-related solutions.
  • Lifetime Maintenance: Every piece of equipment leaving our factory is assigned a unique digital ID code, enabling full quality traceability and facilitating long-term technical updates and upgrades.
24/7 technical support OEM/ODM available Fast delivery

FAQ

Are you a trading company or a manufacturing company?
We possess an R&D and production base spanning nearly 30,000 square meters, integrating scientific research, intelligent manufacturing, and information services.
What types of products do you offer?
We offer a range of health recovery products, including high-pressure hyperbaric oxygen chambers, cryotherapy chambers, ice bath machines, saunas, and oxygen concentrators.
Who is the primary target audience for your products?
Primarily applicable to: medical institutions, clinics, homes, elderly care facilities, fitness centers, health management organizations, beauty salons, high-altitude regions, and others.
How do you ensure product quality?
"We have established a comprehensive quality management system, ensuring that our operations are standardized and orderly. Adhering to scientific quality management protocols, we exercise strict control over every stage—from raw material procurement and production processing to the final product—to guarantee product quality. Before leaving our facility, every product undergoes at least four rounds of professional inspection and is accompanied by an inspection report; under no circumstances are non-conforming products permitted to be shipped. With over a decade of industry experience, we have accumulated extensive expertise in quality control, resulting in an annual product pass rate exceeding 99%."
What is the lead time for your products?
"Delivery lead times vary for different products, depending on factors such as product category, quantity, specific requirements (e.g., bulk orders or customization), and logistics. We are committed to shipping orders as quickly as possible while ensuring product quality. We also offer a range of personalized services to ensure complete customer satisfaction."
What services do you provide?
"① Direct Product Sales ② One-Stop Solutions for Equipment and Systems, including: Comprehensive System Design, Customized Product Manufacturing, Installation and Commissioning Guidance (Online and On-site; Overseas Field Engineers Available), Design of Operation and Maintenance Plans for Equipment and Systems, and Supply of Consumables ③ OEM/ODM Services"
What are the advantages of your products?
"All our products are independently developed and designed, and are protected by patents. Our products feature excellent compatibility, reliable quality, and ease of maintenance; they are energy-efficient, resulting in low operational and maintenance costs. Having been rigorously tested and validated across a wide range of environmental conditions within the Chinese market, our products can be used with complete confidence. This product boasts a high degree of intelligence, capable of operating adaptively based on environmental conditions to alleviate your management burden. Furthermore, if you possess compatible software, it can be integrated with our proprietary intelligent management software to unlock even more powerful smart capabilities—spanning everything from operation and management to maintenance."
What are the advantages of your oxygen chambers?
"① Our product holds multiple patents; its unique features and distinctive aesthetic ensure that you stand out in the marketplace. ② Featuring a modular design, the system allows you to customize the main unit configuration—incorporating modules for pressure regulation, oxygen generation, and dehumidification—to deliver a personalized oxygen therapy experience tailored to your specific needs. ③ The intelligent dehumidification function automatically adjusts the temperature and humidity inside the chamber based on ambient conditions, creating a comfortable and optimal environment for your oxygen therapy sessions. ④ The product offers three selectable pressure levels—1.1 ATA, 1.2 ATA, and 1.3 ATA—with intelligent regulation that eliminates the need to manually swap safety valves. This ensures ease of use and offers exceptional value for money."
What are the advantages of your oxygen generation equipment?
"① Backed by numerous invention patents, our oxygen generation products possess unparalleled core competitiveness in terms of technology, functionality, and aesthetics. ② We have independently developed a series of low-pressure, oil-free, single-tower oxygen generation units and dual-tower oxygen generation systems, thereby leading the advancement of the oxygen industry. Overall, our oxygen generation products offer significant performance advantages: energy efficiency, low noise levels, virtually maintenance-free operation (with easy maintenance), high oxygen production efficiency, advanced intelligence, quick and simple installation, a compact footprint, and a modular design."
How can I obtain an accurate price quote?
Relevant technical requirements, drawings, packaging requirements, destination port, shipping method, and other details should be provided.
What should I do if there is a problem with the machine?
If you encounter such an issue, please first contact our sales team to provide feedback. However, please do not attempt to repair the machine yourself or ask others to do so. Upon receiving your communication and feedback, we will respond as quickly as possible—within 12 hours—to assist in resolving the problem.
How much is the shipping cost to my country?
"The shipping cost depends on the quantity and weight you require. If you do not have a freight forwarder, we can calculate the shipping cost for you."
How cold do your cryotherapy chambers get?
The temperature is freely adjustable, and the chamber's low-temperature range spans from 0°C to -180°C.
How long does a cryotherapy session last?
Typically, cryotherapy lasts two to three minutes.
What is your Minimum Order Quantity (MOQ)?
Our Minimum Order Quantity (MOQ) is 1 unit; however, the minimum order quantity for ODM custom orders varies depending on the specific product. If you have any such requirements, please feel free to contact us.
What are your payment terms?
Typically, we accept payment via Letter of Credit (L/C), Documents Against Acceptance (D/A), Documents Against Payment (D/P), Telegraphic Transfer (T/T), Western Union, MoneyGram, and cash. Our standard terms require a 50% upfront deposit, with the remaining 50% balance due prior to shipment. Before you make the final balance payment, we will contact you to provide photos or videos of the products prepared for shipment.
Do you accept OEM/ODM orders?
Yes. We excel in both OEM and ODM services. We have our own R&D department to meet your requirements.
Do you provide on-site installation services?
Certainly. Generally, small-scale equipment does not require on-site installation; for large-scale equipment, we will dispatch our engineers to assist you, depending on the specific requirements of your project. However, the client is responsible for covering the cost of round-trip economy class airfare, as well as arranging and covering the costs of accommodation and meals for our engineers.
What types of delivery services do you offer?
Accepted Delivery Terms: FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DEQ, DDP, DDU